Very Pleasantly Surprised
I was really surprised by this hotel. This was my first time in Groningen and I would not have wanted to stay anywhere different. The location is excellent, it's close to anything and everything in the centrum. Second, the housekeeping staff of this hotel is quite probably the very best I have EVER seen anywhere. The housekeeping staff, of which I saw 4-5 different housekeeping staff in the week that I stayed there. They were all friendly and did above and beyond what I even expected. I could go into details, but it would make this too long...just trust me, they were the best. I like to have things clean, and they did a better job than even I would do (which is a big statement). So, a HUGE "well done" to the housekeeping staff. Truly remarkable and impressive! Good staff makes a massive difference. Third, I came in contact with 2-3 of the hotel managers, or at least I think they were managers...each one was very friendly, very nice, very competent, and very professional. You couldn't ask for better. Good management makes a massive difference. Fourth, I had the mid-range room (I think they call it a City Room), and I was really impressed with how it was designed and how the furniture was laid out (particularly the wardrobe and the desk/office space). This was very unique and a very welcome change. It was very practical, so I loved it. It is well designed. I never had the breakfast, so I cannot comment on that, but many people were eating breakfast every morning I left the hotel, so it seems the breakfast is popular, but never having had it, I cannot comment. Overall, I really liked this hotel very much. I was surprised by the things you read above, in a very good way. The next time I am in Groningen, this is definitely where I will stay.
